You can run the /resetnavpane command to remove all customizations to the navigation pane and check whether Outlook still won’t open.Ĭlose Outlook, select Start > Run, and type Outlook.exe /resetnavpane. The navigation pane displays your folder list and icons to move.
See our in-depth guides on what to do when Outlook can’t access data files and how to repair an Outlook PST file that’s damaged or corrupted. You can use the scanpst.exe (Inbox Repair Tool) to scan your data files and repair errors. Occasionally, some of the data (PST) files Outlook stores may become corrupted. Note: Back up your data files before removing your old profile because selecting Remove means all your offline cached content will be deleted. Select OK and check if Outlook starts normally with the new profile name. Restart Outlook and select the new profile name you created in the drop-down list in the Choose Profile dialog box.Next, select Prompt for a profile to be used under When starting Microsoft Outlook, use this profile and then select OK.Select Finish and you’ll find your new profile’s name added in the Mail dialog box under the General tab.
You may also consider troubleshooting if Windows won’t install updates. In such cases where you have configured multiple profiles in Outlook, it is obvious that you will be having multiple identities. Step 5: Generate a New Mac Outlook Identity Folder. It works in the cloud-based Microsoft 365, Office or Outlook on your computer. This utilty can help users to remove corruption issue from Mac Outlook identity / profiles. This tool runs tests to identify problems and offers the best fixes. Download and install the Automated Support and Recovery Assistant Tool (SaRA).Find out also how to fix an intermittent internet connection in Windows 10 or connect your computer to a mobile hotspot when your router isn’t working. Now that a new identity is created, quit and restart Check if the. Set the New identity you created to mark it as default. Click on (+) sign to add a new identity and type the name of new identity. Long press Option key and click on Outlook to open Microsoft database utility. If the connection works but you can’t open Outlook, your browser or other apps, see our guide on what to do when you can connect to a wireless router but not the internet. Step 5: Create new identity in Outlook 2011. After each step, try to open Outlook and check if it works again. Whatever the reason for Outlook not opening on your device, there are several simple and advanced troubleshooting steps you can use to fix Outlook issues.